Privacy Policy

DivergAI, trading as "Diverge," is an artificial intelligence company based in Abu Dhabi, UAE. We are committed to protecting the privacy and personal data of our website visitors, clients, and users of our products and services.

This Privacy Policy applies to data collected through our website (diverge.ae), our AI products and platforms (including DivergeGPT, TawtheefAI, MawjazAI, DivergeInsight, and others), and any related services. It is aligned with the UAE Personal Data Protection Law (PDPL), Federal Decree-Law No. 45 of 2021.

We collect minimal personal data through our website. When you book a demo or consultation through our integrated Calendly scheduling tool, we collect your name, email address, and any details you provide about your meeting request. We do not operate a contact form on our website, and we do not process payments through our site.

We may also collect non-personal technical data automatically, such as your browser type, device information, IP address, pages visited, and referring URLs. This data is gathered through standard web analytics tools and helps us understand how visitors use our site.

Our website uses Calendly, a third-party scheduling platform, to allow you to book meetings and demos with our team. When you use Calendly on our site, your scheduling data (name, email, and meeting preferences) is processed by Calendly Inc. in accordance with their own privacy policy.

We receive the information you submit through Calendly solely for the purpose of conducting the requested meeting. We encourage you to review Calendly's privacy policy at calendly.com/privacy for details on how they handle your data.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. These include essential cookies required for the website to function properly, and analytics cookies that help us understand visitor behavior and improve our site.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. We do not use cookies for advertising or cross-site tracking purposes.

We use the data we collect to respond to your demo and consultation requests, communicate with you about our products and services, improve our website and user experience, comply with legal obligations under UAE law, and protect the security of our systems and services.

We process personal data only where we have a lawful basis to do so, including your consent, our legitimate business interests, or compliance with legal requirements under the UAE PDPL.

We do not sell your personal data to third parties. We may share data with trusted service providers who assist in operating our website and business (such as Calendly for scheduling and analytics providers), but only to the extent necessary for them to provide their services.

If any data is transferred outside the UAE, we ensure that appropriate safeguards are in place as required by the PDPL, including ensuring the receiving party maintains adequate data protection standards.

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our AI products are built with security in mind, supporting on-premise deployment options for clients with heightened security requirements.

While we take all reasonable precautions, no method of data transmission or storage is completely secure. We encourage you to take steps to protect your own information when interacting with any online service.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Meeting booking data is retained for the duration of our business relationship and a reasonable period thereafter.

Analytics data is retained in aggregated, non-identifiable form and is used solely for website improvement purposes.

Under the UAE Personal Data Protection Law, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), withdraw consent where processing is based on consent, and request restriction of processing in certain circumstances.

To exercise any of these rights, please contact us at info@diverge.ae. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove that data.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the effective date at the bottom of this page. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: DivergAI, Alwahda Commercial Tower, Office 1702, Abu Dhabi, UAE. Email: info@diverge.ae. Website: diverge.ae.

For data protection inquiries or to exercise your rights under the UAE PDPL, please direct your request to info@diverge.ae with the subject line "Data Protection Request."